Kisha Bus Services
Feedback Form

Share Your Opinions, Get Us Improved!

Feedback In Just A Minute!

We are committed to delivering safety, reliable and quality transport services. Kindly take a few minutes to complete this feedback form so we can continue to improve and serve you better

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School Name:*

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SECTION 1: GENERAL SATISFACTION
Please select the option that best reflects your experience with Kisha Bus Services.

1. How satisfied are you with the pickup and drop-off timing?*

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2. How would you rate our driver's professionalism and attitude?*

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3. Are the buses clean and well-maintained?*

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4. How would you rate the condition and comfort of the buses?*

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5. How effective is our communication with your school (e.g. updates, delay notices, emergency alerts)?*

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6. Are you satisfied with how complaints or concerns are handled?*

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SECTION 2: SERVICE RELIABILITY
IN THE LAST ACADEMIC TERM:

1. Were there frequent delays or breakdowns?*

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2. Were you adequately informed about delays, rerouting, or technical issues?*

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SECTION 3: SAFETY & SECURITY

1. Are you satisfied with the safety precautions taken while transporting students?*

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2. Do you feel students are supervised well throughout the journey?*

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SECTION 4: STAFF CONDUCT

1. Any commendations or complaints about specific staff members (drivers or childminders)?*

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If yes, please tell us about the specific staff

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2. Is there any unruly behavior from any of our staff?*

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If yes, tell us more of the unruly staff

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3. Are our staff properly and neatly dressed?*

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If yes, tell us on what to do please!

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SECTION 5: SUGGESTIONS & RECOMMENDATIONS

What would you suggest we improve or introduce?*

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SECTION 6: OVERALL RATING

On a scale of 1 to 5, how would you rate our overall school bus service?*

(1 = Very Poor, 5 = Excellent)

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Would you recommend our service to other schools?*

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If no, please state why:

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SECTION 6: SIGNATURE

Filled By:

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Designation:

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Date:

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At Kishagate Ltd, we specialize in the reliable and efficient supply of high-quality diesel fuel to businesses and industries across Nigeria. With a focus on safety, sustainability, and customer satisfaction, we ensure timely deliveries and competitive pricing to meet the diverse needs of our clients.

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